Please use this identifier to cite or link to this item: https://repositori.kpdn.gov.my/handle/123456789/5298
Title: Malaysian Consumer Empowerment Study 2019-2020 (CEI)
Authors: KPDN
Keywords: Consumer
Empowerment Index
quality of life
Consumer Environment
Financial Literacy
Purchasing Decision
Redress
Issue Date: 2020
Publisher: KPDN
Abstract: The Consumer Empowerment Index (CEI) study is an effort by KPDNHEP to develop an index for Malaysia and involving a larger scope and number of consumers to measure the level of empowerment among Malaysian consumers and to categorize their level of empowerment. The Index will help the Ministry to quantitatively to ascertain the level of empowerment of Malaysian consumer towards their right and responsibilities, while also understanding the related consumer issues which require immediate attention from the Ministry. Overall, it will help government agencies to examine the effectiveness of their progrrames and policies for improvement.
URI: https://repositori.kpdn.gov.my/handle/123456789/5298
Appears in Collections:TERBITAN KPDN

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